Contact & consultation

Arranging an assessment

Outpatient appointments are booked through the hospital on the numbers below; international patients can ask for Michael Yu. Bring photographs of your face from one and five years ago if you have them, taken in ordinary daylight, because they show how the face has actually changed and are more useful than any description. Bring a list of everything you have already had done and when, including anything bought online.

What a good assessment includes

Whether the change you see is lost volume, tissue that has moved, or both; what your skin tone and healing history mean for the risks; how the years around the menopause transition are affecting your skin, and what medication you take; and a clear statement of what each proposed step would change and what it would not. You should leave able to say what the plan is for, in what order it happens, and what recovery each step involves.

Asking about the plan

Ask which change the clinician has identified and how they reached that conclusion. Ask what would happen if you did nothing for a year. Ask how many sessions a step usually takes and what the downtime is in days rather than in adjectives. Ask what would make this the wrong treatment for your face. A clinician who answers those questions specifically is assessing you rather than presenting to you.

Before you commit

No decision needs to be made at the first appointment, and no course of sessions should be sold before an assessment is complete. Take the plan away, read it against the guides on this site, and come back with questions. A discount that expires, or pressure to start treatment today, is information about the clinic rather than about your face.